We can help you prioritize goals and reach them with data driven actions
Use Cases
Reduce time to close a transaction
Imagine a scenario where you are seeing a delay in time taken by customers to sign contracts and close a transaction. Analysis of your data of a customer journey through a transaction shows average number of days taken to return a signed contract is 8 days. You can perform a root cause analysis to understand why it is taking 8 days and come up with multiple action items. One of the actions can be converting the contract signing to be digital signature and this can reduce average time for a contact significantly. This may require technology investment from you. You cannot make the investment unless you have data to prove that this is a problem. Equipped with data as evidence you can confidently make a decision and measure impact of this investment.
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Proof of Concept
If you are not ready to become a customer, talk to us to understand value we bring with a proof of concept/trial version. If you have data in excel, you can convert that data into insights. It does not cost money in most cases (and nominal fee for advanced use cases) to do a proof of concept. Just a little time from you to talk to us and listen to us. We can wrap up a proof of concept within a week. Seeing is believing.
Implementation Services
With or without a proof of concept, if you are convinced that our platform can bring you value, our implementation team will help you with setup and support you as you get familiar with system. If you have a little technical help from your team, we can train your team members do it on their own
Integration
Integration of our platform with your CRM, ERP and other applications is the best way to get most value. Talk to us
Decision Making
Analytics generated by Journey Analytics Platform will help you take decisions related to your business operations with more clarity. This will require reaching a level of maturity with how you capture data and how you use it on daily basis.