Journey Analytics

Journey Analytics enables you to build Customer 360 Data Applications in the cloud with easier tracking of Journey stages across variety of Platforms.

Leverage our platform to achieve the following:

• Improve Customer Centricity
• Grow your business
• Manage risks with your business
• Improve the experience of your stakeholders
• Improve Loyalty

If you landed here due to your curiosity watching the introduction video will be the best investment of your time. If you are here because we asked you to check out more about how we can help you, we created some useful content on the website. Once you are ready to talk to us, please contact us.

If you have been here before and looking for what’s new, then check out our Resources page. This page will showcase the latest and greatest from our Engineering Team

What’s New

What’s New

December 2025 Update

We are excited to announce new ways to engage with your customers and prospects. 

For B2B Business Owners, keeping track of all contacts is essential. Each contact is unique from the perspective of  relationship strength, how they like to engage as well as when to engage. 

Journey Analytics makes it easier to tag Contacts appropriately using Contact Dossier. 

Relationship Strength:

• How do you know this contact?
• How old is the relationship?
• How frequently do you need to engage?

If you have a strong relationship with a contact due to having had this relationship for a long time as well as being connected in multiple ways, then you can leverage this to strengthen your business. Requesting referrals and introduction to prospects is easier when you have a strong relationship. 

Uniqueness of Contact:

• How does this contact compare with others when engaging for business? 
• What does this contact expect of this relationship?

Armed with a clear understanding of the contact’s willingness to engage as well as how the contact responds, you can refine frequency and tone of communication (formal or informal).

Timing:

• What is the timing of engaging with this contact to increase business relationships?

Despite personal relationship strength and other attributes, it is also important to know if there is appetite for engagement given external factors that influence business relationships. 

September 2024 Update:

Create an Action Plan for your Customers using the Dossier Feature. Dossier enables you to have one-click access to key information to stay engaged with your Customers

November 2023 Update:

Access our new Demo Site using your account (either Google or Microsoft Account).

January 2022 Update:

We have been busy with Customer validation to implement a variety of 360 views for Customers, Products, and Employees. We are happy to report we have happy customers.

October 2021 Update: After months of work, we are proud to announce our new partnership with GreeneStep, and the creation of GreeneStep Intelligent Analytics, which will allow customers to get better insights into their company’s performance, in real time!

Learn more: https://www.linkedin.com/feed/update/urn:li:activity:6857544142302654464

May 2021 Update: Checkout our latest overview video

April 2021 Update: We now have a demo video about Zoho Applications Integration

March 2021 Update: We now have a demo video about Salesforce Integration as well as Demo Page. You can check out Self Service Demo.